WHO WE ARE:
Founder’s Bio

Mission

Who We Serve

Our Values

 

 
Mark N. Voeller

FOUNDER'S BIOGRAPHY

  “The son of a second generation family business owner, and now a non-active, third generation owner, he has personally observed and experienced many of the satisfactions and frustrations associated with family business ownership. Mark has a common sense approach to understanding both emotional issues and business realities.”  

Mark's training in psychology, his entrepreneurial experience and his participation in a family business make him uniquely qualified to address the challenges faced by professional partnerships and closely held businesses.

Trained at Wake Forest University and the Center for Creative Leadership, and finishing his Ph.D. at the Univ. of Texas Southwestern Medical Center @ Dallas; Mark was originally trained as a psychologist with specialization in complex family systems.
During active clinical practice he worked for 15 years with countless senior executives and professionals.
More than 12 years ago he began consulting with families in business together; sometimes working with the management team, sometimes with the family and sometimes with the Board and shareholders.
He defines his current role as a Process Consultant working with closely held businesses and families-in-business-together. In that role, he sees his responsibilities as being to:
1. Develop the leadership potential of everyone in both the family and business system so that they in turn can develop intellectual, emotional, relational and operational assets.
2. Free the systems from emotional constraints that prevent them from functioning intelligently (increase emotional intelligence in order to increase likelihood of a high performance system).
3. Develop trust among family members and between family and non-family executives.
4. Assist the family-in-business-together to become self-sufficient and to outgrow its need for a consultant like himself.
5. Advise the system about the complex interaction of organizational dynamics, family dynamics and individual dynamics. The role of the process consultant is not to do therapy
6. Communicate the concept that part of competence is knowing when to ask for assistance. Part of providing competent assistance is offering input that empowers the client to act competently on his/her own.

 

 
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